Information We Collect
We collect information you provide directly to us, as well as information gathered automatically when you use our website or services.
Information You Provide:
- Name, email address, phone number, and company name when you contact us or request a consultation
- Job title, industry type, and business requirements when filling out project inquiry forms
- Messages and correspondence you send through our contact forms or WhatsApp
- Payment and billing information when engaging our services (processed securely via third-party providers)
Information Collected Automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on site, referral URLs, and clickstream data
- Location data (city/country level) derived from your IP address
- Cookies and similar tracking technologies (see Section 4)
How We Use Your Information
We use the information we collect to deliver, improve, and promote our industrial automation services:
- Respond to inquiries and provide requested consultations or quotes
- Deliver and manage contracted automation solutions and project communications
- Send service updates, project status notifications, and technical support information
- Improve our website functionality, content, and user experience
- Send marketing communications about our services and industry insights (you can opt out anytime)
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraudulent or unauthorized activity
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data transmitted through our website
- Secure, access-controlled servers with regular security audits
- Employee training on data privacy and security best practices
- Limited access to personal information on a need-to-know basis
Your Rights & Choices
Under applicable Indian data protection laws and international standards, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time via the link in any email
- Data Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
To exercise these rights, contact us at mahaboob@jvsol.co.in.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Active customer relationships: For the duration of the business relationship plus 7 years
- Inquiry and contact data: 2 years from the date of last contact
- Analytics data: Aggregated and anonymized after 26 months
- Legal compliance: As required by applicable Indian tax and business laws
Third-Party Links
Our website may contain links to third-party websites, including our LinkedIn and Instagram profiles. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are designed for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately for deletion.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. For material changes, we may also notify you by email.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
JVSOL India Inc — Data Privacy
Kirloskar Layout, Soundarya Layout, Bengaluru, Karnataka 560073, India
Email: mahaboob@jvsol.co.in | Phone: +91 77953 45309